Unparalleled Operations Practices
At SES, we leverage centralized processes to ensure a consistent experience from one to many locations. A centralized programmatic approach to systems integration is one that begins with design/build processes to ensure a smooth installation process and consistency across many business locations – local, regional or national.
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Design, engineering & prefabrication | |
CAD & programming resources | |
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Complete system & project documentation | |
Requirements & compliance reviews | |
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Programming & testing | |
Remote diagnostics & IT support | |
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Installation & ongoing service | |
Preventative maintenance |
Risk Assessment & Program Planning
Our holistic approach includes risk and threat assessments, policy development and a complete understanding of a clients’ security program. This process facilitates alignment between clients and SES, resulting in a clear path towards achieving security goals.
Account Management
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Program Planning
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Program Management
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Operations Delivery
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Delivery Model for Multi-Site Clients
Centralized support delivers consistency and reduces deviation across a clients footprint:
Programmatic Delivery & Support
Every customer program receives technical expertise in an array of disciplines providing standardization, consistency, quality and governance. Our program is designed around providing premium customer service throughout all touch-points – pre, during and post security system installation.
Client Program Charter
The Client Program Charter is a dynamic document for national and global clients that defines the mutually agreed upon guiding principles for the flawless execution of the five client touch points. The Client Program Charter established accountability and ensures customers understand the service SES strives to deliver.
The Client Program Charter defines the guiding principles for the flawless execution of the five client touch points.
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