Security Monitoring

Award-Winning Monitoring Services

SES is an award-winning alarm monitoring provider delivering responsive, reliable solutions. Our Alarm Monitoring network is UL, ULC, UL2050 and TMA Five Diamond certified. We’re also the only monitoring provider to be named TMA’s Monitoring Center of the Year three times.

We offer a comprehensive portfolio of monitoring & managed solutions that maximize your security investment

TMA Five Diamond Monitoring

The Monitoring Association (TMA) only grants Five Diamond designation to monitoring centers that meet all ‘Five Points of Excellence’

1. Commitment to random inspections and quality standards by a nationally recognized testing laboratory such as FM Approvals, Intertek/ETL and UL.
2. Commitment to the highest levels of customer service.
3. Commitment to ongoing education and testing by having 100% of their central station operators certified using TMA online training series, the industry standard.
4. Commitment to raising the industry standard through TMA membership and participation in its activities.
5. Commitment to reducing false dispatches.

Client Satisfaction-Driven

	Professional Team Experienced, certified & highly trained tenured associates
	Flexible Response Plans Our processes enable customized responses
	Unique Advanced Services Video, access control, permit management & false alarm management
	SecureStat® Client Portal SecureStat® provides unmatched, innovative account management & reporting simplicity
	Metrics & Process All operator communications are measured for accuracy, speed & professionalism

Interactive Monitoring Solutions

Interactive monitoring solutions leverages advanced technology to enable direct, two-way communication with a clients’ security system. Clients can realize the cost savings and efficiencies through leveraging existing video and alarm system investments.

Best-In-Class SES Alarm Monitoring

Of over ~5,000 monitoring centers across the United States, only SES’s Alarm Monitoring network meets multiple industry standards, key certifications and is award-winning.

	TMA Five Diamond designation		Three-time Monitoring Center of the Year
	UL, UL2050 & ULC Certified		24/7 Operations & Triple Redundancy
	NYC Fire Safety Certified		TMA Level 1 & 2 Monitoring Specialists

TMA FIVE DIAMOND CERTIFIED MONITORING

CENTRAL STATION OF THE YEAR, CSAA (Now TMA)