Award-Winning Monitoring Services

SES is an award-winning alarm monitoring provider delivering responsive, reliable solutions. Our Alarm Monitoring network is UL, ULC, UL2050 and TMA Five Diamond certified. We’re also the only monitoring provider to be named TMA’s Monitoring Center of the Year three times.

We offer a comprehensive portfolio of monitoring & managed solutions that maximize your security investment
  • Intrusion alarm monitoring
  • Fire alarm and sprinkler monitoring
  • PIN management
  • Critical condition monitoring
  • Elevator monitoring
  • Custom exception reports
  • Arm and disarm logging
  • ATM skimming alert monitoring
  • Disaster recovery monitoring
  • Hold-up and duress monitoring
  • Video alarm verification
  • Custom exception reports

TMA Five Diamond Monitoring

The Monitoring Association (TMA) only grants Five Diamond designation to monitoring centers that meet all ‘Five Points of Excellence’
  1. Commitment to random inspections and quality standards by a nationally recognized testing laboratory such as FM Approvals, Intertek/ETL and UL.
  2. Commitment to the highest levels of customer service.
  3. Commitment to ongoing education and testing by having 100% of their central station operators certified using TMA online training series, the industry standard.
  4. Commitment to raising the industry standard through TMA membership and participation in its activities.
  5. Commitment to reducing false dispatches.

Client Satisfaction-Driven

Professional Team
Experienced, certified & highly trained tenured associates
Flexible Response Plans
Our processes enable customized responses
Unique Advanced Services
Video, access control, permit management & false alarm management
SecureStat® Client Portal
SecureStat® provides unmatched, innovative account management & reporting simplicity
Metrics & Process
All operator communications are measured for accuracy, speed & professionalism


Interactive Monitoring Solutions

Interactive monitoring solutions leverages advanced technology to enable direct, two-way communication with a clients’ security system. Clients can realize the cost savings and efficiencies through leveraging existing video and alarm system investments.

Interactive Monitoring
  • Video Intrusion + Audio
  • Emergency Phone Monitoring
  • Video Analytic Alarm Verification
  • Supervised Video Openings & Closings
  • Gate/Remote Vendor Entry
  • Video Guard Tour & Site Audits
Security Event Verification
  • Priority response
  • Higher apprehension rates
  • Maximized system operation
  • Improved guard service productivity
  • Reduced unwanted alarm dispatches or false alarm

Best-In-Class SES Alarm Monitoring

Of over ~5,000 monitoring centers across the United States, only SES’s Alarm Monitoring network meets multiple industry standards, key certifications and is award-winning.

TMA Five Diamond designation Three-time Monitoring Center of the Year
UL, UL2050 & ULC Certified 24/7 Operations & Triple Redundancy
NYC Fire Safety Certified TMA Level 1 & 2 Monitoring Specialists